Decades of experience in all areas of IT and our partnership with the best national and international specialists, allow us to offer the following services worldwide:
Project management
IT Security
Hardware and software
Maintenance and support / TPM
Managed service
Nearshoring
Provision of certified project managers by Atec IT
Atec IT offers a range of project management services.
1. provision of certified project managers
Atec IT provides certified project managers who are trained in accordance with current standards. Our project managers have many years of international experience and are able to manage projects of all sizes and complexities.
2. project planning and control
Atec IT's project managers are experienced in planning and managing projects. They can help set realistic project goals, create a detailed project plan and monitor the progress of the project.
3. risk management
Risk management is an important aspect of project management. Atec IT's project managers can help identify potential risks and plan and implement risk mitigation measures.
4. communication and stakeholder management
Atec IT's project managers are experienced in dealing with stakeholders at all levels. They can help develop an effective communication strategy and ensure that all stakeholders are regularly informed about the progress of the project.
5. project completion and evaluation
At the end of a project, Atec IT's project managers can help to finalize the project and conduct an evaluation to learn lessons for future projects.
A contract with Atec IT for the provision of project management services can be an effective way for your company to manage your projects successfully and efficiently.
Design and implementation of security solutions by Atec IT
Atec IT offers a range of services in the field of IT security.
1. conceptual design of security solutions
Atec IT works closely with your company to design customized security solutions that meet your specific requirements. This includes a thorough assessment of your current security posture, identification of potential vulnerabilities and the development of a comprehensive security plan.
2. implementation of security solutions
Atec IT implements renowned security solutions based on the latest standards and technologies. This can include the installation and configuration of firewalls, intrusion detection systems, anti-virus software and other security tools.
3. compliance with legal requirements
Atec IT can help your organization ensure compliance with legal and regulatory requirements in the area of IT security. This can include assisting with audits, conducting compliance checks and providing advice and training on legal requirements.
4. consideration of economic efficiency
Atec IT understands that cost is an important factor in the selection and implementation of security solutions. That's why Atec IT works closely with your organization to find cost-effective solutions that meet your security needs without breaking your budget.
Contracting with Atec IT for the design and implementation of security solutions can be an effective way for your organization to strengthen your IT security while ensuring compliance with regulatory requirements.
Your competent contact for hardware and software
Atec IT offers a range of services in the area of hardware and software selection.
1. selecting the right hardware
Atec IT will work closely with your organization to select the right hardware for your specific requirements. This can include the selection of servers, network devices, workstations and other hardware components. Atec IT has experience working with all major manufacturers and can help you find the best hardware for your needs.
2. selection of the right software
Atec IT can help you choose the right software for your business. This can include the selection of operating systems, application software, databases and other software solutions. Atec IT has experience with a variety of software solutions and can help you find the software that best fits your business needs.
3. implementation and support
Once the right hardware and software has been selected, Atec IT can help with implementation and support. This can include the installation and configuration of hardware and software, staff training and the provision of ongoing technical support.
A contract with Atec IT for the selection of the right hardware and software can be an effective way for your company to optimize its IT infrastructure and focus on its core business.
Advantages of third-party maintenance compared to the manufacturer
Third-party maintenance (TPM) offers a number of advantages over maintenance by the manufacturer.
1. cost efficiency
TPM service providers such as Atec IT can often offer more cost-effective maintenance and support services than the original manufacturer. This is because they usually offer more flexible service level agreements (SLAs) and pricing structures.
2. flexibility and adaptability
TPM service providers can usually offer more flexible and customized maintenance and support services that are tailored to the specific needs and requirements of your business.
3. uniform support
If you use hardware and software from different manufacturers, it can be beneficial to have a single TPM service provider that covers all your maintenance and support needs. This can reduce the complexity of managing multiple maintenance contracts and ensure consistent support.
4. long-term support
Manufacturers often discontinue support for older hardware and software versions. However, TPM service providers can often continue to offer support for these systems, giving you more time to plan and implement upgrades.
5. fast response times
Many TPM service providers offer fast response times and round-the-clock support, which can help minimize downtime and maximize uptime.
A contract with a TPM service provider like Atec IT can be an effective way for your company to maintain and support its IT systems while it focuses on its core business.
The benefits of a managed service contract from Atec IT
A managed service contract is an agreement in which Atec IT assumes responsibility for the management and operation of certain IT services for your company.
1. proactive monitoring and maintenance
This includes the continuous monitoring of your IT systems in order to detect and rectify problems at an early stage before they lead to major outages.
The scope can be defined individually and include monitoring of servers, networks and even applications.
2. IT security
We offer a range of security services, including firewall management, intrusion detection, virus protection and data encryption.
We can also help with compliance with security standards and regulations.
3. data backup and restore
In the event of data loss due to hardware failure, a security incident or a natural disaster, we can help to recover the data quickly. This is achieved through regular backups and robust disaster recovery planning.
4. technical support
We provide technical support for your company's employees. This can include answering questions, solving problems and assisting with the use of IT resources.
5. consulting and strategic planning
We offer strategic consulting services to help your company plan and optimize your IT infrastructure. This can include advice on technology selection, IT investment planning and support with the implementation of new systems.
A managed service contract with Atec IT can be an effective way for your company to optimize your IT operations and focus on your core business.
From the helpdesk to highly qualified technicians
Nearshoring refers to the outsourcing of business processes, in particular IT services, to companies in nearby countries.
1. access to qualified technicians
Nearshoring provides access to a large pool of skilled professionals in nearby EU countries. This can be particularly advantageous if there is a shortage of skilled workers in certain areas in your home country.
2. cost efficiency
Nearshoring can often be more cost-effective than hiring in-house staff, especially for specialized IT services. You can benefit from lower labor costs in nearshoring countries without having to compromise on the quality of the work.
3. flexibility
Nearshoring allows you to react quickly to changes in your business. You can scale your team as needed, which is particularly useful when you are faced with seasonal fluctuations or unforeseen projects.
4. cultural and temporal proximity
Compared to offshoring, nearshoring offers the advantage of cultural and temporal proximity. Working with teams in similar time zones facilitates communication and collaboration, and cultural similarities can lead to better understanding and more effective cooperation. You also benefit from the same European data protection standards.
5. continuity and quality assurance
With nearshoring, you can ensure continuous service delivery as we have robust business continuity and disaster recovery plans in place. You can also benefit from our quality standards and certifications.
A contract with a nearshoring provider like Atec IT can be an effective way for your company to optimize its IT services and focus on its core business.
Philosophy
In the IT sector in particular, we have noticed that there is a concentration of large international companies, the majority of which are publicly listed conglomerates. As a result, quarterly results and investor expectations are usually placed above customer satisfaction and the idea of service as such is subordinated to investors' growth and profit considerations.
Helpdesk and service centers are increasingly located in offshore countries such as India, which means that communication with the end customer does not meet our quality requirements.
Those who have tried to report a fault to an international call center and provide the information required there to open the fault are aware of the complexity and the time involved.
In 2018, Atec IT GmbH emerged as a new international key player with a renewed focus on customer needs.
Our continuous growth in recent years confirms that Atec IT is the right partner for customer satisfaction in harmony with cost optimization.
